Managing Events Registrations

If you've enabled RSVP for an event and checked Notify by email when RSVPs are submitted within the Adding an RSVP section, you’ll receive an email when someone registers for the event. Event registrations are available to view, manage and download within the Events Calendar interface.

To manage your event registrations (RSVPs):

  • Hover over Toolbox within the top menu, then choose Event RSVPs from the drop down menu.
    • You’ll see a list of events with RSVPs. If you don’t see any events listed here, you do not yet have an RSVPs.
  • Click on the name of the event to view RSVPs on the Manage Event Registrations page.
  • Important details of your event display here:
    • A link to the event
    • The date of the event
    • Total confirmed and waitlisted attendees
  • Each registrant is listed with their name, status, email address, phone number (optional) and any comments they chose to provide (also optional). You can edit any of these attributes by clicking on the name of the registrant, making changes, then clicking Save this registrant.
  • You can also add your own comments in the field labeled Event Creator Comments. Note that this field is for internal use and registrants will not see your comments.

To send a message to all registrants:

You may wish to notify registrants of new or updated information, or if your event has been canceled.

  • On the Manage Event Registrations page, click the link Email all registrants.
  • Enter your message text in the modal (pop up window) that appears.
  • Click Send message when finished.

To update a registrant’s status:

  • Check the box to the left of their name, then click the drop-down menu With checked items…
  • Choose one of the following from the drop-down menu:
    • Cancel reservation
    • Un-cancel reservation (use only if a reservation was previously canceled in error)
    • Delete reservation
    • Marked as ATTENDED
    • Marked as DID NOT ATTEND
  • Click Go.

Print a list of RSVPs:

  • Click the link Printable List of Registrants to print the list of RSVPs as you see them on the screen.

Export a list of RSVPs:

  • Click the link Export to CSV to save the list of RSVPs as a CSV file.